This paper explores the fundamental issue of how Knowledge Management (KM) initiatives impact on business performance. Reflecting on the management literature enabled the definition of a conceptual background which has been tested and developed by an action research project. Drawing on the results of this project the paper proposes a framework to support managers in defining, planning, implementing and evaluating KM initiatives for performance improvement.
Managing Knowledge Assets for NPD Performance Improvement: Results of an Action Research Project
CARLUCCI, Daniela;SCHIUMA, Giovanni
2004-01-01
Abstract
This paper explores the fundamental issue of how Knowledge Management (KM) initiatives impact on business performance. Reflecting on the management literature enabled the definition of a conceptual background which has been tested and developed by an action research project. Drawing on the results of this project the paper proposes a framework to support managers in defining, planning, implementing and evaluating KM initiatives for performance improvement.File in questo prodotto:
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